YPEK platform

All applications

Open the area that matches your role — one integrated platform for your call center.

9 product portals

Operations

CRM, leads, campaigns, dialer integration, and orders

Vicidial outbound workspace: softphone, screen-pop, stats, and tasks

Campaigns, lists, hopper, and Vicidial-backed operations

Applications, interviews, onboarding, and performance

Audit funnel leads, first-party analytics, and marketing integrations

Metrics, tasks, vendors, and agent reporting

Salaries, revenue, bonuses, expenses, and payslips

Carriers, outbound campaigns, hopper, and Asterisk setup

Cross-portal issues, assignments, comments, and notifications